Messaging Rates

With our one rate approach, our clients do not have large commitments or minimum monthly call volumes. The $20.00 base rate covers the administrative costs associated with keeping an account open; ie. staffing, invoicing your account each month, electricity, etc. We only bill additional if you use have usage of Live Operator time, automated time, etc. If you have no usage, all you pay is the $20.00 per month base rate.

Basic Rate Information

• $20.00 Base Rate - Includes 0 minutes of Live Operator Time (Per 4 Week Billing Cycle)
• Live Operator Time is billed at $0.89 per minute.
• Optional Automated Processing Time (voice mail, call patching) is billed at $.20 per minute.
• Our automated discount feature lowers your Live Operator per minute rate as call volume increases.
  

We collect base rate and setup fees upon acceptance of contract. A security deposit is required when paying invoices via check. No security deposit required for credit card billing.

Telephone Answering Service Rates are 24/7 and include toll free access anywhere in the continental U.S. We never bill long distance fees. You need not worry about paying for unused calls, overage or rounded up fees. Save money on your account every year because we utilize a 30 day billing cycle and get free voice logging, message archiving and custom announcements on every account.

We collect first month's base rate and setup fees upon acceptance of the contract. A security deposit is required for accounts paying by check. Clients utilizing credit card billing are not required to keep a security deposit. Most setups are complete within 72 hours from receipt of signed contract, setup forms and payment . Emergency setup is available - additional fees apply.

Messages may be delivered at no additional charge in a variety of ways: hold for call in, call out (to cell phone, home phone etc.), digital page, alpha-page, e-mail, text message, fax each as taken or delivered to a voice mailbox.

Live Operator clients may additionally add voice mail options to either enhance their messaging capabilities or minimize their live operator costs. Fax summaries and E-mail summaries can be received up to twice daily for no additional fee.

*A security deposit is required when paying invoices via check. No security deposit required for credit card billing.

For more information on our services please email sales at answerfirst.com , follow the links found on this page,  or call our toll-free number 1-888-898-1179 to speak with one of our sales representatives. Monday – Friday 8:00am to 4:00pm EST.